I haven't received an email to confirm my account.
Written by Caitlyn Norwood
I'm not receiving any emails.
Are you missing out on emails from VTR Learning but aren't sure why? Here are some reasons why that could be happening a...
If you have not received an email to confirm your account there are a few options you can try.
Check your spam folder
Sometimes our emails may accidentally get sent to spam. To ensure this does not happen, be sure to add notify@vlcglobal.com and notify@vtrpro.com to your contact list. For Gmail/Inbox users, make sure you move one of our emails from the "Promotions" tab to the "Primary" tab.
I still haven't received the email and it's not in my spam folder
If you have not received the confirmation email, and it's not in spam, this could be due to a company firewall. If this happens, you can either change your account email to a personal one in your "My Settings" page or you can contact support@vtrpro.com.
Caitlyn is the Office & Accounts Administrator at VTR Learning. She enjoys project planning and bringing ideas to the table in order to produce creative solutions that help add to her team’s goals. In her spare time, Caitlyn loves to travel with her husband and son, listen to podcasts, play board games, discover new hobbies, and she loves Disney Villains (Ursula is her fave ❤).
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