--- title: How Do I Request a Refund? description: If you purchased a VTR Learning course and weren't satisfied, you can request a refund. Just follow these steps to get started with that. image: https://blog.vtrpro.com/hubfs/Keyboard%20with%20refund%20button.png --- - [Need help?](https://learning.vtrpro.com/vtr-learning-help-center) Visit our [Help Center](https://learning.vtrpro.com/vtr-learning-help-center) for more information. - [How it works](https://vtrpro.com/how-it-works/) - [blog](https://blog.vtrpro.com/) - [login](https://vtrpro.com/Account/Login) - [2 cart](https://vtrpro.com/cart) [![](https://blog.vtrpro.com/hubfs/logo-img.png)](https://vtrpro.com/) - [Our Courses](https://vtrpro.com/#) **Our Courses** - Courses By Topic: - [Accounting](https://vtrpro.com/shop/cpe-cpa-accounting-courses) - [Business](https://vtrpro.com/shop/cpe-business-courses) - [Finance](https://vtrpro.com/shop/cpe-finance-courses) - [Human Resources](https://vtrpro.com/shop/cpe-hr-courses) - [Leadership](https://vtrpro.com/shop/cpe-leadership-courses) - [Marketing](https://vtrpro.com/shop/cpe-marketing-courses) - [Medicare](https://vtrpro.com/shop/cpe/medicare-courses) - [Operations & Management](https://vtrpro.com/shop/cpe-operations-management-courses) - Courses By Organization: - [SHRM](https://vtrpro.com/shop/shrm-courses) - [HRCI](https://vtrpro.com/shop/hrci-courses) - [CPA](https://vtrpro.com/shop/cpe-cpa-courses) - [APA](https://vtrpro.com/shop/apa-courses) - [ASAE](https://vtrpro.com/shop/asae-courses) ![](https://blog.vtrpro.com/hubfs/menu-img.jpg) [![view all courses](https://no-cache.hubspot.com/cta/default/4609211/434dfebf-e478-4052-afae-e3161dc81174.png)](https://cta-redirect.hubspot.com/cta/redirect/4609211/434dfebf-e478-4052-afae-e3161dc81174) [![view Free Courses](https://no-cache.hubspot.com/cta/default/4609211/b06bb7e4-460d-405f-b254-dbbbfaf4f451.png)](https://cta-redirect.hubspot.com/cta/redirect/4609211/b06bb7e4-460d-405f-b254-dbbbfaf4f451) Go Back - [CPA Self-Study](https://vtrpro.com/cpa-cpe-self-study-courses/) - [HR Self-Study](https://vtrpro.com/hr-self-study-courses/) - [Pricing](https://vtrpro.com/pricing/) [![Free Courses](https://no-cache.hubspot.com/cta/default/4609211/89a7a6c1-c75d-4910-ae92-7066168b86c6.png)](https://cta-redirect.hubspot.com/cta/redirect/4609211/89a7a6c1-c75d-4910-ae92-7066168b86c6)   Latest [continuing professional education](https://blog.vtrpro.com/kb/topic/continuing-professional-education) [Knowledge Base](https://blog.vtrpro.com/kb/topic/knowledge-base) [common issues](https://blog.vtrpro.com/kb/topic/common-issues) ## [I'm not receiving any emails.](https://blog.vtrpro.com/kb/i-am-not-receiving-any-emails) by [Caitlyn Norwood](https://blog.vtrpro.com/kb/author/caitlyn-norwood) on March 08, 2023 [Read more](https://blog.vtrpro.com/kb/i-am-not-receiving-any-emails) - CATEGORIES ### Subscribe to Email Updates [continuing education](https://blog.vtrpro.com/kb/topic/continuing-education) [continuing professional education](https://blog.vtrpro.com/kb/topic/continuing-professional-education) [Knowledge Base](https://blog.vtrpro.com/kb/topic/knowledge-base) | 1 min read # How Do I Request a Refund? Written by [Haley Likens](https://blog.vtrpro.com/kb/author/haley-likens) - - - - We are committed to providing an engaging, fulfilling experience as you work to meet the Continuing Education requirements for your designation. It is our hope that we can make your CE journey convenient and enjoyable! However, we also know that our learning experience isn’t for everyone. That's why we will refund 100% of your cost within the first 14 days of your course, for any reason. *Important notes:* - We process refunds for courses individually, so if you purchased multiple courses at a time and wish to only return one/some, we've got you covered! - Your money will be credited back to the method of payment used and your access to the related course materials will be suspended. You will not receive any credits from the course for which you receive a refund. - We do not offer refunds for courses that have been completed, even if the completion date falls within 2 weeks of purchase. Additionally, if VTR Learning must cancel a course for any reason, the participant will be notified via email and provided a full refund. Here are the ways you can request a refund.  - Login to your account and start a chat with us. - Submit a refund request to support@vtrpro.com **If you are submitting a refund request to *[support@vtrpro.com,](mailto:support@vtrpro.com) please include the following information:*** - **The course for which you are requesting a refund.** - **The reason for requesting a refund. (i.e., The price is too high, not satisfied with the course, etc.** \[*Note: This will not affect whether you get a refund or not, we would just like to know how to improve in the future.\]****)*** ### Related Categories [continuing education](https://blog.vtrpro.com/kb/tag/continuing-education) [continuing professional education](https://blog.vtrpro.com/kb/tag/continuing-professional-education) [Knowledge Base](https://blog.vtrpro.com/kb/tag/knowledge-base) ### [Haley Likens](https://blog.vtrpro.com/kb/author/haley-likens) Popular [continuing education online](https://blog.vtrpro.com/kb/topic/continuing-education-online) [free courses](https://blog.vtrpro.com/kb/topic/free-courses) [free cpe](https://blog.vtrpro.com/kb/topic/free-cpe) [Knowledge Base](https://blog.vtrpro.com/kb/topic/knowledge-base) [how to get started](https://blog.vtrpro.com/kb/topic/how-to-get-started) ## [How to Get Your Free Courses](https://blog.vtrpro.com/kb/how-to-get-your-free-courses) [Read more](https://blog.vtrpro.com/kb/how-to-get-your-free-courses) Popular [continuing professional education](https://blog.vtrpro.com/kb/topic/continuing-professional-education) [Knowledge Base](https://blog.vtrpro.com/kb/topic/knowledge-base) [common issues](https://blog.vtrpro.com/kb/topic/common-issues) ## [I haven't received an email to confirm my account.](https://blog.vtrpro.com/kb/i-havent-received-an-email-to-confirm-my-account) [Read more](https://blog.vtrpro.com/kb/i-havent-received-an-email-to-confirm-my-account) Popular [continuing education](https://blog.vtrpro.com/kb/topic/continuing-education) [continuing professional education](https://blog.vtrpro.com/kb/topic/continuing-professional-education) [Knowledge Base](https://blog.vtrpro.com/kb/topic/knowledge-base) ## [How Do I Access/Download My Certificate of Completion?](https://blog.vtrpro.com/kb/how-do-i-access-my-certificate-of-completion-1) [Read more](https://blog.vtrpro.com/kb/how-do-i-access-my-certificate-of-completion-1) ![](https://cdn2.hubspot.net/hub/2432204/hubfs/software-cert.png?width=75&name=software-cert.png "software-cert.png") ## Free Marketing Resources.Build better relationships. [Download the E-book](https://www.psdtohubspot.com/) ### Let Us Know What You Thought about this Post. Put your Comment Below. ### You may also like: [continuing education](https://blog.vtrpro.com/kb/topic/continuing-education) [continuing professional education](https://blog.vtrpro.com/kb/topic/continuing-professional-education) [Online Courses](https://blog.vtrpro.com/kb/topic/online-courses) [Knowledge Base](https://blog.vtrpro.com/kb/topic/knowledge-base) ## [What types of courses does VTR Learning offer?](https://blog.vtrpro.com/kb/what-types-of-courses-does-vtr-learning-offer) VTR Learning offers several types of courses for users seeking to earn Continuing Professional Education credits. All of... [continuing education](https://blog.vtrpro.com/kb/topic/continuing-education) [continuing professional education](https://blog.vtrpro.com/kb/topic/continuing-professional-education) [Knowledge Base](https://blog.vtrpro.com/kb/topic/knowledge-base) ## [How Do I Access/Download My Certificate of Completion?](https://blog.vtrpro.com/kb/how-do-i-access-my-certificate-of-completion-1) After completing and passing a course, navigate back to your dashboard using the My Courses button in the top right corn... [continuing education](https://blog.vtrpro.com/kb/topic/continuing-education) [continuing professional education](https://blog.vtrpro.com/kb/topic/continuing-professional-education) [scoring details](https://blog.vtrpro.com/kb/topic/scoring-details) ## [How Do I View My Scores and Answers](https://blog.vtrpro.com/kb/how-do-i-view-my-scores-and-answers) View Progress Under My Courses, find the appropriate course tile. (To find your course dashboard, see this article.) ## Learn and grow with award-winning support and a thriving community behind you. [![Request A Demo](https://no-cache.hubspot.com/cta/default/4609211/23ed0691-d05c-42c8-b54f-3a00511bee0a.png)](https://cta-redirect.hubspot.com/cta/redirect/4609211/23ed0691-d05c-42c8-b54f-3a00511bee0a) [BUY *On* HUBSPOT](https://marketplace.hubspot.com/products/psdtohubspot/creative-blog-by-psdtohubspot) [![VTR Learning Footer Logo](https://blog.vtrpro.com/hubfs/footer-logo.svg "VTR Learning Footer Logo")](https://vtrpro.com/) VTR Learning has over a decade of experience providing education to both universities & business professionals. #### About VTR Learning [About Us](https://vtrpro.com/about-us/) [How It Works](https://vtrpro.com/how-it-works/) [Our Accreditations](https://vtrpro.com/our-accreditations/) [Employee Training Program](https://vtrpro.com/employee-training-program/) - [Blog](https://blog.vtrpro.com/) #### Need Help? - [Help Center](https://learning.vtrpro.com/vtr-learning-help-center) - Submit a Ticket - [(888) 288-5388](tel:8882885388) ### Submit Ticket: × #### Keep Up With the Latest: 1700 N Kickapoo Ave, Shawnee, OK 74804 - VTR Learning ©2022. All Rights Reserved. - [Terms & Conditions](https://vtr-home.azurewebsites.net/terms-of-use/) - [Privacy Policy](https://vtrpro.com/privacy-policy/)