--- title: VTR Support Hours description: The VTR Success Team is ready to answer any questions about our courses, or continuing education. 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If there's a question or issue not addressed in our knowledge base, our Customer Success team can be reached at *support@vtrpro.com.* We are available to answer questions and resolve any technical issues you may encounter. ### General Support Hours: - Mon - Fri 9 am - 9 pm CT - Saturday 9 am - 9 pm CT Currently, we do not offer support on Sundays or Holidays, but will get back with you first thing the next business day. ---------------------- *So that we can offer the best service with our small team of real humans, we specialize in providing customer service and technical support online only at this time. We thank you for your patience with us as we grow to serve you better. :)*   ### Related Categories [FAQ](https://blog.vtrpro.com/kb/tag/faq) ### [Haley Likens](https://blog.vtrpro.com/kb/author/haley-likens) Popular [continuing education online](https://blog.vtrpro.com/kb/topic/continuing-education-online) [free courses](https://blog.vtrpro.com/kb/topic/free-courses) [free cpe](https://blog.vtrpro.com/kb/topic/free-cpe) [Knowledge Base](https://blog.vtrpro.com/kb/topic/knowledge-base) [how to get started](https://blog.vtrpro.com/kb/topic/how-to-get-started) ## [How to Get Your Free Courses](https://blog.vtrpro.com/kb/how-to-get-your-free-courses) [Read more](https://blog.vtrpro.com/kb/how-to-get-your-free-courses) Popular [continuing professional education](https://blog.vtrpro.com/kb/topic/continuing-professional-education) [Knowledge Base](https://blog.vtrpro.com/kb/topic/knowledge-base) [common issues](https://blog.vtrpro.com/kb/topic/common-issues) ## [I haven't received an email to confirm my account.](https://blog.vtrpro.com/kb/i-havent-received-an-email-to-confirm-my-account) [Read more](https://blog.vtrpro.com/kb/i-havent-received-an-email-to-confirm-my-account) Popular [continuing education](https://blog.vtrpro.com/kb/topic/continuing-education) [continuing professional education](https://blog.vtrpro.com/kb/topic/continuing-professional-education) [Knowledge Base](https://blog.vtrpro.com/kb/topic/knowledge-base) ## [How Do I Access/Download My Certificate of Completion?](https://blog.vtrpro.com/kb/how-do-i-access-my-certificate-of-completion-1) [Read more](https://blog.vtrpro.com/kb/how-do-i-access-my-certificate-of-completion-1) ![](https://cdn2.hubspot.net/hub/2432204/hubfs/software-cert.png?width=75&name=software-cert.png "software-cert.png") ## Free Marketing Resources.Build better relationships. 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