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Unable To Move Forward in Course

Published: Aug 5, 2019 12:33:34 PM

Course not loading? This article focuses on the common causes of this issue.

Are you using Internet Explorer?

Internet Explorer is not supported under our platform; this creates a downgraded experience for users using Internet Explorer. We suggest switching to an alternative browser such as Google's Chrome.

Is your browser updated?

Outdated browsers can create a downgraded experience; we recommend checking your browser for updates to see if that resolves your issue.

WiFi signal strength:

A weak, or inconsistent, wifi signal may cause loading and progress issues with your course. We recommend checking your signal strength to determine if this is the cause of your issue.

If you are still experiencing this issue, don't hesitate to contact our team for further help.

Can’t find an answer?