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Referral/Customer Appreciation Program FAQ

Published: Dec 16, 2019 11:14:17 AM

  • How does this work and how can I get started?

Getting started with our Referral Program is easy, just share your code/link with friends or co-workers that need continuing education credits, and when they use your code they get $20 toward any course. Upon their first purchase, you get $20 toward any course too! It’s a win-win!

Already a customer and up to date on your continuing education?

Great! Join our Customer Appreciation Program. Now when you share your code/link with friends or co-workers that need continuing education credits, they will still get $20 toward any course, but upon your fifth referrals first purchase you will earn a $100 Gift Certificate toward any course.*

*paid out at the start of the following fiscal quarter.

 

What conditions must be met before I earn my reward?

Referral Program: The following conditions must be met before a reward payout: The referral must create and confirm the account, and must complete a valid transaction.

Customer Appreciation Program: The following conditions must be met before a reward payout: Referral must create and confirm the account, and must complete a valid transaction. Additionally, the Referrer must have five valid referrals before a reward payout may occur.

How do I know I received my reward?

Referral Program: You will receive an email notification that you have received your reward.

Customer Appreciation Program: You will receive an email containing your certificate at the start of the new quarter.

  • How will I receive my reward?

Referral Program: It will be automatically deposited to your account and you may use toward any future purchase.

Customer Appreciation Program: All gift certificates will be electronically mailed to each person the 2nd week of the new quarter.

  • Is there a limit to the number of people I can refer?

Nope, You can refer as many people as you like!

  • Is there a limit to the number of rewards I can earn?

Referral Program: Nope.

Customer Appreciation: Yes, we limit the gift certificate payout to $200 per quarter.

How should my friends/co-workers use my code/link?

Your friends can follow your link and it will automatically apply the code to your friends. They can also apply your code when they register their account.

Where can I find my link/code?

Check out our getting started guide.

Where am I allowed to share my code/link?

On your personal social media, via email, personal messenger, text, on personal blog or website.

  • My question isn’t answered here! Help!

You got it! Send your question to our support team via support@vtrpro.com.